Who Does What
Maria DiPoce
Team Leader
Oversees the ALC
Directs Sales Meetings
Coaches the Top 20%
Recruits Top 20%
Oversees the hiring, leadership and development of the staff as well as ensure they are properly trained and held accountable to high performance standards
Manage and accelerate the financial performance of the office, paying close attention to, and making necessary adjustments to key financial indicators, to maximize profitability
Provide business development and financial management consulting to top agents with the office, helping them make dramatic growth in their personal production and performance
Promote a strong learning based environment and ensure that agents have access to top of the line training and educational opportunities
Maintain a positive and empowering environment that both challenges associates to reach their potential and also provides for a caring, people-first, atmosphere
Patrice Carroll
Director of Productivity
Training agents in PC and Success Coaching
Coaching agents in PC and Success Coaching
Transactions/Contracts/MLS
PC Trainings on the calendar
Work with ALC Career Development Committee
Recruit Talent – Existing Agents in Production
Support the TL and Market Center and revenue through productivity.
Peggy Thibodeau
Productivity Coach
Helps new agents learn KW and RE
30-60-90 Launch Day
Teach Classes
Coach
Stephanie Roley
Lead Market Center Administrator
stephanie.roley@vaalliancegroup.com
Prepares financial statements
Billing
Budgets
Oversee expenditures
Complete monthly & annual closes
Prepare 1099's
Analyze financial data & prepare reports
Ensure compliance with the law & company policies
MLS ID
Address & email address changes
Transmittal
Agent bills
W-9 and E&O certificate (kwrwportal.com)
Leland Johnson
Market Center Administrator
mca.richmond@vaalliancegroup.com
Prepares financial statements
Billing
Budgets
Oversee expenditures
Complete monthly & annual closes
Prepare 1099's
Analyze financial data & prepare reports
Ensure compliance with the law & company policies
MLS ID
Address & email address changes
Transmittal
Agent bills
W-9 and E&O certificate (kwrwportal.com)
Ariel Howard
Director of Agent Services
agentservicesrichmond@vaalliancegroup.com
Sponsorship
Onboarding
Teach market center orientation
Special events coordination and execution
Create graphics and flyers
Submit applications for licensing to DPOR and RAR/MLS
Manage KWRW social media, Eventbrite, Signup Genius
Communication--mass emils, texts, and calls
Order KPA
Mao Lee
Market Center Coordinator
mcc.richmond@vaalliancegroup.com
Greet & direct all guests/phone calls
Receive and log checks
Maintain office space
Submit maintence requests to property management
Submit releases & extensions to CVR MLS listings (please email the front desk)
Reserve training room and/or kitchen
Printer driver set-up